See below for a list of my professional career. If you have any questions, please contact me.
Kindred Healthcare
Systems Programmer | Mid-Range UNIX Support
January 2018 - Present
- Manage and administer AIX and UNIX operating systems running on multiple domains.
- Configure the OS to conform to with current security policies and procedures.
- Administer updates, patches, and errata to Red Hat Virtual Machines using Red Hat Satellite as well as through the command line.
- Installation of operating systems, as well as all necessary software, on virtual and physical machines
Kindred Healthcare
Intern | Mid-Range & Disaster Recovery
May 2016 - December 2017
- Manage and train users on the use of our disaster recovery emergency notification system, AssuranceNM
- Initiate, review, update, and respond to 10 to 20 weekly trouble tickets regarding Linux/AIX systems
- Instrumented the migration from one disaster recovery system (LDRPS) to another (SungardAS AssuranceCM)
- Mitigated loss of $20k by upgrading 100 EMR servers running on AIX to a newer version, including hardware and software migrations
Kindred Healthcare
Intern | Implementation Systems
June 2014 - May 2018
- Cut costs $40k by streamlining timesheet approval process by converting from paper to digital
- Maintain day to day logistics including timesheets, invoices, and data entry via Access
- Configured PC’s at different Hospital/Nursing divisions
- Developed and maintained SharePoint website for the department
Geek Squad
Operations Agent
Sept 2013 - May 2014
- Communicated advanced repair options for clients via phone support
- Performed shipping and receiving of client and store product
- Certified open box product as fully functional and unblemished
- Consulted an array of clients to best meet their expectation of a complete repair
Geek Squad
Consultation Agent
August 2012 - Sept 2013
- Dealt directly with customers providing technical services of PC/Mac repairs
- Provided in-store diagnostic and repair for software and hardware issues
- Full time leadership role personally committed to the integrity of the client's device
- Exercised patience and understanding when faced with escalated issues
- Cooperated as a team with fellow agents to complete daily tasks
Want More Info?
Please use the links to the right to check out my Professional Career, Education, and my Portfolio